Privacy Policy
Effective Date: September, 2025
Charlotte Local Appliance RepairMan LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information we collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, phone number, email address, physical address, and other details you provide when filling out our service request forms or contacting us.
- Service Information: Details about your appliance, requested repair service, and appointment preferences.
- Technical Information: IP address, browser type, device information, and pages visited on our website (collected automatically through cookies and analytics tools).
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule service appointments
- Provide appliance repair and related customer services
- Send confirmations, updates, or follow-ups about your service
- Improve our website and services through analytics
- Comply with legal requirements and protect against fraud
3. Sharing your information
We do not sell or rent your personal information. We may share your information only in the following situations:
- With trusted third-party service providers (such as scheduling, payment, or hosting platforms) who help us operate our business
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of our company, our customers, or others
4. Cookies and tracking technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control or disable cookies in your browser settings, but some features of our website may not function properly without them.
5. Data security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage system can be guaranteed 100% secure.
6. Your privacy rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Opt out of certain communications
- Request how your data is used or shared
To exercise these rights, please contact us at the email or phone number below.
7. Children’s privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Charlotte Local Appliance RepairMan LLC
📍 Charlotte, NC
+1 (980) 445-5750